Passion for Hospitality

Operational Support & Consulting

Providing guidance for your staff with trainings and in-house coaching.

For a flawless day-to-day operation

and solid performance to ensure memorable and authentic guest experiences. We simplify the complexity of the spa or wellness operation to an effective and productive process. Providing guidance for your staff with training and in-house coaching.

  • Quality Assurance
  • Guest Experience Checks
  • Audits
  • Financial Analysis
  • Mystery Calls & Visits
  • SWOT Analysis
  • Staff Training

Consulting phases for existing projects

  • Business analysis

  • Competitive Analysis

  • On-Site Visit 

  • Plan of recommendation and actions  
  • Implementation of action plan                                                                                                                                      
  • Staff training                                                                                                                                          
  • Operational support                        

Marbella-Benahavís Spain

+34 658 476 902

Get in Contact

Global reach with cooperate office in Marbella, Spain. Contact us for your project. We are looking forward to discuss your request.