I have known Thorsten Lipfert in the position of an external consultant for our in-house Spa for several months. He has helped with the opening of the Spa at Sir Nikolai hotel. Thorsten has been a great asset during the entire process. He wrote the Spa menu and showed great knowledge in budgeting, P&L, SOPs, customer journey as well the necessary equipment for a high-end Spa. He provided all massage training himself and assisted in recruiting the necessary Spa therapists. During our opening, he executed all massages for the visiting guests and thus he was able to leave lasting impressions with journalists and influencers. Sir Nikolai had a great event due to him.
I can only recommend Thorsten Lipfert for any Spa opening or Spa consultations in general.

Thorsten joined me as support trainer in the initial phase of the re-launch of Preidlhof. As I asked him, he provided a full refresh-training in international service standards, he designed a beautiful signature massage and reinforced the training of an existing session: his help has been extremely useful. As a trainer he’s very grounded but flexible, engaging but assertive as international Wellness trainer he could inspire and uplift the resident Team with facts, knowledge, guidance and protocols. I think he’s also a good example for therapists being a very talented therapist too, as therapists reported.  Solidity in management and deep knowledge of the wellness world make his support concrete and immediately helpful.

At Waldorf Astoria Los Cabos Pedregal training is part of our daily tasks and we are always learning from the best. The training in massage techniques and how to increase our 5-star guest was performed from Thorsten Lipfert with absolute professionalism and dedication.

Thorsten Lipfert ha visitado nuestras sucursales de O.SPA.SALÓN en Monterrey, México en varias ocasiones.  Lo ha hecho para capacitar a nuestro personal y atender a nuestros clientes más selectos.  Desde su primer visita demostró un profesionalismo excepcional, carisma y una ética de trabajo inusual.  

Rápidamente se ganó a nuestro personal con su simpatía y generosidad para compartir sus conocimientos.  

Nuestra clientela ha gozado de la técnica y energía que Thorsten ofrece en sus servicios.  

Me siento afortunado de haber desarrollado una relación de amistad con Thorsten porque lo admiro en muchos sentidos.

Todos lo extrañamos y esperamos el día que nos vuelva a visitar.