Passion for Hospitality

Management Support & Interim Manager Services

Global – Bespoke – Professional

Reliable management support

 for your Wellness Centre, Spa, Gym or Fitness Club.

Pro-active approach and adapted to each project. We cover managerial positions in your Spa, Wellness Centre or Fitness Club to support high demand in operations, absentees of managers, train and inspire junior managers so they can fulfill the upcoming positions successfully and sustainable.

The range of managerial support is fully flexible upon your need and can range from a few days on-site combined with remote online support up to a full on-site Director role for the time needed.

For example, your Spa or Wellness Director just gave you notice of his/her leaving just before re-opening or before high season and you are missing competent leadership to manage the department? 

A temporary Spa Director could be the solution. During the time of recruiting the new manager or director, the temporary interim keeps the boat afloat. Not only, can he/she maintain the business but also give new inspiration, train the team, analysis the current state of the operation and financial performance and can suggest and implement new strategies for optimization and growth. An interim manager is the ideal solution for not only maintain the business but also steering for growth until the hand over to a full-time Manager.

Our Services for your management support

  • Flexible Interim Spa Management for Hotel / Resort Spa’s, Fitness Clubs / Gyms, Day Spa’s, Wellness Centre’s
  • Planned interim to cover annual, parental leave or emergency situations to maintain a stable operation
  • Supervision of the operation
  • Financial Audit
  • Improve Revenue and Profit
  • Costs Review
  • Spa Manager and Supervisor Coaching
  • Optimization of Spa Menu´s and Wellness Programs
  • Optimization of external and internal marketing
  • Staff Training in Sales and Guest Handling

Covid-19 Support

Online or on-site support to organize a re-opening after the Covid-19 quarantine.

Taking all health security measurements into account, we help your operation for a smooth re-opening, reduce risk factors of contamination, getting your daily operation back on track.

  • Protocols and SOPs of Hygiene and Sanitation
  • Staff training for new hygiene protocols
  • Re-Arrange guest flow and adjustments
  • Re-Adjustments of Spa and Wellness programs
  • Support in supplies in additional hygiene articles

Provider negotiations for a quick and cost-effective purchases

Marbella-Benahavís Spain

+34 658 476 902

t.lipfert@bwellhospitality

Get an Appointment

Based in Marbella, Spain but globally operating. Contact us for your project. We are looking forward to discuss your request.